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Strategic Plan

2021-2024 Goals

Integrated service delivery
Poverty affects our communities in complex and compounding ways, and enrolling individuals and families in appropriate services is limited by internal and external systems integration, enrollment criteria, and availability of funding. Our goal is for Neighborhood House staff to provide clients with seamless access to multiple resources in housing, health, education, and economic opportunity.

Healthy and thriving children, adults, and families
There is a lack of adequate programs for youth, housing, early learning, and case management services in South King County. Culturally responsive mental, physical, and dental care are especially challenging and the need continues to grow as the cost of living rises. Our goal is to increase access to culturally responsive health, behavioral health, and prevention services.

Racial equity and social justice
Poverty disproportionally affects Black, Brown, Indigenous, and people of color, and we can perpetuate harmful systems if we do not continually interrogate the sources of our power and work to disrupt the legacy of white supremacy. Our goal is to ground our programs and practices in racial equity and social justice by centering historically disenfranchised populations. We are committed to creating a more humanizing organization where we represent the diverse communities we serve. Our goal is for Neighborhood House to become a fully inclusive, anti-racist, multi-cultural organization in a transformed society.

Equitable recovery from COVID
COVID-19 has laid bare the enormous health, economic, and educational disparities that Black, Brown, Indigenous, people of color, immigrants, refugees, homeless, and all people living in poverty experience. Our goal is to provide tangible supports to help our communities and staff survive and thrive with and post COVID.

Job satisfaction and professional growth
As a human services provider, Neighborhood House staff are our most important asset and critical to achieving our mission. The rising cost of living has affected everyone in our community and government reimbursements for services have stagnated, which make it difficult to retain staff in the high-stress and challenging work of fighting poverty. Our goal is to create an environment where job satisfaction, quality of life, professional development, career advancement, and livable wages provide a supportive work culture.