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Community Health Associate II - Navos - Bilingual in Spanish

Department: Education & Community Services
Reports To: Project HANDLE Supervisor
Status: Regular, 30-40 hours per week, 12 months per year
FLSA: Non-Exempt
Hiring Range: 16 ($19.82 to $21.99 per hour)
Location: Navos/Burien
Closing Date: May 3rd, 2019 or until filled
Neighborhood House has a longstanding commitment to ensure that the most vulnerable of our community are connected to the services they need to be healthy and thriving. We are looking for a Community Health Associate II (CHAII) to expand and enhance community based prevention services to homeless and high risk adult clients. CHAIIs will provide Rapid HIV and Hepatitis C (HCV) counseling, testing and referral services, connecting marginalized and homeless populations with mental health and/or co-occurring disorders to substance abuse treatment, HIV/Hepatitis screening, behavioral health treatment and housing services. The priority population for these two programs will be serving African American/African and Latino populations and services will include outreach, testing, case management and linkage to care. There are six positions available three full-time positions work in homeless program and three full-time positions in HIV/Hepatitis screening program).
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity and inclusion, to join our diverse team.

  • Provide and/or make referral to Rapid HIV/HCV counseling, testing and referral to high risk (U.S. and Foreign Born) African American/African and Latino adults using appropriate curricula and guidelines.
  • Conduct pre and post counseling and referral and linkage to care, referral for Hepatitis screening, testing and vaccination; evidence-based mental health and substance use disorder treatment, peer support and practices that are trauma- informed and recovery-oriented and other medical services.
  • Provide housing case management and assessment through King County Coordinated Entry system.
  • Accurately document all outreach, client contact information, agency meetings, presentations and activities in the outlook calendar. Detailed information includes location, duration/start time and end time, address, phone number and other pertinent contact information. The calendar must be completed one week in advance and updated after the contact to include the outcomes of the contacts.
  • Document all outreach contacts in the outreach file, case management and/or all HIV/HCV testing and counseling must be charted within 48 hours of the contact. All client medical record charts are kept confidential and secured at all times.
  • Conduct intakes, and document all services received, contacts, stipend and other required records.
  • Provide HIV/HCV testing and counseling during assigned office hours or provide case management for homeless clients and must find coverage when not available.
  • Attend community events to provide outreach, conduct housing assessment and/or HIV/HCV testing and counseling. Some of these events may occur in the evening or weekends.
  • Liaison to key ethnic communities and/or leaders to help NH coordinate services to underserved communities in the (US and Foreign Born) African American/African and Latino communities of Seattle and King County.
  • Initiate HIV CTR, Hepatitis, mental health/co-occurring disorder (COD) referral at Navos and support prevention education at community locations to ensure saturation of targeted communities.
  • Lead and provide support in collecting client survey and other outcome measures as required by SAMHSA.
  • Screen and assess clients for HIV/AIDS, refer for Hepatitis screening, substance abuse, mental health, housing, benefit, employment or other issues; make timely and appropriate referrals for treatment, health insurance coverage or other services.
  • Provide education and pre and post counseling on HIV risk factors to reduce risk, or offer housing plan to access stable housing.
  • Follow up with clients to ensure appropriate receipt of needed services.
  • Provide limited accompaniment to services in the community.
  • Work as an active member of the Neighborhood House Project HANDLE and interdepartmental teams. Attend all staff meetings, Coalition Meetings and other required meetings.
  • Participate in clinical case reviews, training, and case consultations as needed.
  • Maintain communication with team members, NH management and partners on client and community needs to help ensure NH continues to meet community needs and gaps.
  • Cooperate in the timely and accurate collection and reporting of service statistics using the NH Management Information System (MIS) reporting requirements and forms, SAMHSA required surveys and/or other data collection protocols.
  • Assist team members with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems and procedures, or participating on team workgroups.
  • Perform other duties as assigned.
Minimum Qualifications
  • Bachelor Degree in Social Work, or Health related fields; experience may be accepted in lieu of degree.
  • Three years experience working in HIV/Hepatitis prevention program, substance abuse, homeless shelters, program serving at-risk (US and Foreign Born) African American/African or Latino communities and other social work or human services.
  • Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.
  • Ability to work with limited supervision and considerable self-direction.
  • Ability to excel in highly visible, highly public settings.
  • Team player who is resourceful, proactive and comfortable working with diverse populations.
  • Extensive knowledge of target community, and strong outreach/communication skills.
  • Good listening and oral/written communications skills and a non-judgmental, positive, problem-solving attitude. Language skills sufficiently strong to prepare documents in English, Spanish or other languages of the target population.
  • Experience working with high-risk adult populations in King County including (US and Foreign Born) African Americans, Latinos, Ethiopians, MSM, IV Drug Users.
  • Computer literacy, including MS Office.
  • Proven organizational skills, attention to detail and the ability to manage multiple tasks, including the ability to work on multiple projects.
  • Willingness to comply with established agency policies and performance standards, which may include productivity/personal responsibility, client/customer services, teamwork, and maintaining a professional demeanor.
  • Must have reliable, independent transportation for frequent last-minute travel.
  • Certification for HIV testing and counseling (may be arranged after hire).
  • Must be able to work a flexible schedule, that includes some evenings and weekends. Some out of state training will be required.
  • Training on proper HIPPA procedures and requirements (may be arranged after hire).
  • HIV instructor certification (may be arranged after hire).
  • Motivational interviewing training (may be arranged after hire).
  • First Aid Certification (within 30 days of hire).
  • CPR Certification (within 30 days of hire).
  • Sexual Harassment Training within 30 days of hire.
  • Child Abuse and Neglect training (within 2 weeks of hire).
  • Must pass Neighborhood House Background check requirements.
  • Position requires Washington State bi-annual criminal background re-check.
Click here for more details about our benefits program.
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 
  • Email:

  • Fax:
     (206) 923-6776

In Person or Mail to:
8:00am – 5:00pm Monday-Friday

Neighborhood House
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources

For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to