Neighborhood House
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Community Health Manager

Department: Education & Community Services
Reports To: Project HANDLE Program Director
Status: Regular, full time, 12 months per year
FLSA: Exempt
Hiring Range: 28 ($59,384 to $66,019 annually)
Location: Navos
Closing Date: 
December 13th, 2018 or when filled
 
Scope
Neighborhood House has a longstanding commitment to ensure that the most vulnerable of our community are connected to the services they need to be healthy and thriving. The Community Health Manager is responsible for the implementation of two federal grants connecting marginalized and homeless populations with mental health and/or co-occurring disorders to substance abuse treatment, HIV/Hepatitis screening, and behavioral health treatment and housing services. The priority population for these two programs will be serving African American and Latino/a populations and services will include outreach, testing, case management and linkage to care.
 
This position will provide oversight of contracts, budget management, program delivery, staff training, quality assurance, partnership development, performance management and group trainings. The Manager will supervise a team of six Community Health Associates and a Data Specialist, providing on-going support and professional development opportunities and ensure that the program is implemented in a culturally appropriate manner using trauma informed best practices. The Program Manager will work closely with the Project HANDLE Program Director, Medical Director and Evaluator to manage and monitor program implementation, reporting, grant deliverables and overall program quality. The Program Manager works closely with other Neighborhood House Departments and Divisions to coordinate services to clients.
 
At Neighborhood House we have a deep commitment to our employee’s and client’s diverse experiences and backgrounds that guides our work for a more equitable future. We are seeking a team member that represents our dedication to service, equity, and inclusion to join our diverse team. The ideal candidate will have extensive program implementation and staff supervision skills within the behavioral health system.
 
Responsibilities
Program Design and Operations
  • Oversee the implementation and quality of all programs and services.
  • Develop timelines, procedures and activities to meet program goals.
  • Support and develop partnerships with housing coalition members, volunteers, staff, and community organizations, for program outreach, referrals and collaborative partnerships.
  • Ensure accurate tracking records of program services, client files, data tracking and reporting, invoices, and other program documentation.
  • Support research and evaluation activities including interviews, focus groups, surveys and program reporting. Maintain research protocols and verify accuracy of research study data.
  • Complete program reports for funders and Neighborhood House. Provide consultation on other reports and programs as needed.
  • Develop and maintain effective relationships between Neighborhood House and community partners. Attend mental health/substance abuse, housing, homeless, agencies and community meetings. Serve on committees and task forces. Promote services offered by Neighborhood House and act as an ambassador at community and public functions, as needed.
  • Work to expand and enhance behavioral health, HIV, hepatitis, and homeless efforts and other services for clients in Seattle/King County.
  • Perform other duties as assigned.
Supervision and Administration
  • Lead and support in interviewing and selection of staff and volunteers.
  • Provide day to day management, supervision, and leadership of program staff and volunteers.
  • Identify skill development for staff and provide applicable training
  • Complete on-going appraisals of staff performance and provide regular formal and informal feedback, coaching, creation of staff development plans and provide on- going support to Staff.
  • Work with Project Director on budget development and monitoring, fundraising and grant writing efforts.
  • Oversee publicity, outreach materials and media campaigns related to Community Health Programs.
  • Maintain purchasing records, review, approve and allocate purchases to proper cost categories; ensure compliance with departmental, institutional and/or granting agency policies, reports, rules and regulations.
  • Oversee IT requests, data support, and building maintenance for Community Health Programs.
  • Ensure cultural relevancy of services provided.
Qualifications
Minimum Qualifications
  • Bachelor’s degree in Social Work, Psychology or other related field, or equivalent combination of education and work experience and/or at least three (3) years’ experience in overseeing programs in behavioral health and/or social supports to African American, East African, and/or Latino/a adults.
  • Proven ability to supervise a diverse team, encourage team work and cooperation, motivate performance based on a shared vision, and hold staff accountable.
  • Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.
  • Must be highly organized with experience in identifying, tasking and managing complex projects. High level of attention to detail and follow through required.
  • Strong administrative skills.
  • Ability to work both independently, with considerable self-direction, and as a contributing member of a team.
  • Ability to communicate effectively, both orally and in writing, with individuals from a wide range of professional and cultural backgrounds.
  • Must have independent, reliable transportation for travel in Seattle & King County.
  • Proficient in Microsoft Office software.
  • Ability to work with and be sensitive to a diverse cultural, ethnic and racial populations including the LGBTQ individuals and those experiencing homelessness.
  • Deep understanding and demonstrated practice of Trauma Informed Care, Equity, Inclusion, and client centered services.
  • Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, and maintaining a professional demeanor.
  • Must be able to work a flexible work schedule, including some weekends and evenings.
  • First Aid Certification (within 30 days of hire).
  • CPR Certification (within 30 days of hire).
  • Sexual Harassment Training (within 30 days of hire).
  • Child Abuse and Neglect training (within 2 weeks of hire).
  • Position requires Washington State bi-annual criminal background re-check.
  • Must pass Neighborhood House background check requirements.
Desired Qualifications
  • Master’s Degree in Social Work, Psychology or related field.
  • Mental health, substance abuse treatment, co-occurring disorder and outreach supervision experience.
  • HIV and Hepatitis prevention experience.
Benefits
Click here for more details about our benefits program.
 
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
 
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 

  • Email:
     nhjobs@nhwa.org

  • Fax:
     (206) 923-6776

In Person or Mail to:
8:00am – 5:00pm Monday-Friday

Neighborhood House
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources

For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to nhjobs@nhwa.org.