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Housing Locator - CLOSED

Department: Education & Community Services
Reports To: Housing Stability Manager
Status: Regular, 30-40 hours per week, 12 months per year
FLSA: Non-Exempt
Hiring Range: 17 ($19.34 to $21.49 per hour)
Location: Tukwila
Closing Date: March 8, 2017 or when filled
 
Scope
Landlords can be part of the solution to homelessness. If you believe that, read on:
 
Neighborhood House (NH) is seeking a passionate and independent individual with property management, landlord and/or real estate experience to join our Housing Stability team. The primary responsibility of the Housing Locator is to seek out and maintain contacts with landlords and property managers for the purpose of securing housing for clients who are homeless, formerly homeless and at-risk of becoming homeless.
 
This position will report to the Housing Stability Manager and work directly with the Housing Stability team. Along with excellent landlord engagement skills, the qualified candidate must be able to communicate effectively with all levels of the organization including: clients with high barriers to employment and housing, team members with varied specialties, and a leadership team that believes that positive and proactive communication are the keys to our team’s success. As this is a highly mobile position, the Housing Locator will need to enjoy working independently, have access to reliable transportation and the ability to travel in and around Seattle and South King County. 
 
Responsibilities
  • Proactively seek out and maintain housing resources. Create and expand an Excel database of landlords who support our work and have available apartments.
  • Create collaborative relationships with landlords and property managers through regular contact and positive engagement.
  • Meet with clients and landlords onsite to ensure the smooth application for, inspection of, and movement into available units.
  • Act as a liaison between landlords and clients as needed. Negotiate leases, mediate conflicts,and help set clear expectations and solicit support for the programs we offer.
  • In collaboration with the Housing Stability team, research, develop and maintain knowledge of landlord/tenant laws.
  • Track participant activities and ensure timely and accurate collection of program data as outlined by the management team.
  • Assist team members and team leadership with ongoing continuous quality improvement to enhance program operations, including problem solving, helping to develop program systems or procedures, or participating in team workgroups.
  • With the support of the team, develop and facilitate trainings for clients and team members on tenants’ rights and responsibilities, housing discrimination, finding and securing rental housing, communication with landlords and fair housing.
  • Perform other duties as assigned.
 Minimum Qualifications
  • B.A. or A.A in Human Services, Social Work, or a related field may be considered in combination with the required experience.
  • 2 to 4 years of experience in property management, housing management, and/or real estate.
  • Strong verbal and written communication, with skills in negotiation, mediation, sales and relationship development.
  • Experience conducting group trainings.
  • Proven ability to multitask, set priorities and meet deadlines.
  • Ability to work under limited supervision and considerable self-direction.
  • Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.
  • Ability to work successfully in a collaborative, team-oriented organization.
  • Proficient with Microsoft Outlook, Excel and Word.
  • Team player who is resourceful, proactive, and comfortable working with diverse populations.
  • Ability to excel in highly visible, highly public settings and maintain a positive attitude under pressure.
  • Ability and willingness to work a flexible schedule.
  • Must have reliable, independent transportation for frequent travel to client homes and between sites.
  • Current First Aid certification (within 30 days of hire).
  • Current CPR certification (within 30 days of hire).
  • Child and Adult Protective Services Training (within 2 weeks of employment).
  • Must pass Neighborhood House Background Check Requirements.
 
Desired Qualifications
  • Fluency in a foreign language, international experience and/or experience working with homeless and/or marginalized populations.
Benefits
Click here for more details about our benefits program.
 
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
 
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 

  • Email:
    nhjobs@nhwa.org
  • Fax:
    (206) 923-6776
  • In Person or Mail to:
    8:00am – 5:00pm Monday-Friday

    Neighborhood House
    1225 S. Weller Street, Suite 510
    Seattle, WA 98144
    Attn: Human Resources
For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to nhjobs@nhwa.org