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Youth Employment Case Manager - CLOSED

Department: Education & Community Services
Reports To: Senior Manager, Adult Education & Employment
Status: Regular, 40 hours per week, 12 months per year
FLSA: Non-Exempt
Hiring Range: 16 ($18.42 to $20.44 per hour)
Closing Date: April 4, 2016 or until filled
We are seeking a motivated, enthusiastic individual to implement outreach and supportive services involving direct youth case management. This program is part of the County-wide Out-of-School Youth Consortium, and is funded by the federal Workforce Initiative Act (WIOA). Eligible out-of-school youth will be recruited from various programs in the service area and through word-of-mouth referrals.
The Success in Education, Employment and Career (SEEC) Youth Case Manager assists at-risk youth (ages 16-21) with employability skills to help them succeed as young adults in the labor market. This includes supporting them in their educational attainments, introducing them to post-secondary or training options, and encouraging their career development. The staff will assist youth in finding and retaining employment, which will require soliciting and maintaining healthy relationships and opportunities with local employers. The SEEC Youth Case Manager will also provide individual support and group activities with youth, and help access supportive or other human services to meet their immediate needs. This position is focused and located in South King County, primarily Kent and Auburn.
  • Develop and maintain effective relationships with clients/at-risk youth. Counsel participants in academic, vocational, employment and personal issues. Mediate, problem-solve and coordinate individual services for clients.
  • Recruit eligible and appropriate youth for program.
  • Develop individual training and education plans with youth to help them meet their long-term goals.
  • Develop and maintain relationships with employers, coordinate and monitor work- based training sites.
  • Provide career exploration and development guidance, job search and job retention training.
  • Develop vibrant and healthy relationships with other educational, employment and case management organizations, including community and technical colleges, community-based organizations, WorkSource partners, DSHS, Public Health Department, City of Auburn and other partners.
  • Partner with other agencies and programs to coordinate group activities and training as needed for youth.
  • Encourage youth engagement in post-secondary education through exploration of college, career pathways, apprenticeships and other training opportunities.
  • Assess youth for additional social, health, education or employment needs, and make timely referrals to appropriate providers.
  • Attend agency, school and community meetings. Serve on committees and task forces.
  • Assist in the development of program goals and procedures.
  • Determine client eligibility and track participant activities and achievements. Become familiar with complex regulations and provide services within this framework.
  • Complete extensive technical documentation.
  • Participate on NH employment teams to coordinate employer-focused strategies with job seeker services.
  • Other duties as assigned.
Minimum Qualifications
  • Bachelor’s degree in social work, education, human services or related field, or equivalent combination of education and work experience with youth.
  • Two years experience in providing education, employment and/or training services to at-risk youth or teens.
  • Two years experience in case management with at-risk youth, including counseling and coordination of services.
  • Demonstrated ability to perform job duties within the context of complex regulations and definitions and to complete extensive technical documentation.
  • Ability to work both independently, with considerable self-direction, and as a contributing member of a team.
  • Ability to communicate effectively, both orally and in writing, with individuals from a wide range of professional and cultural backgrounds.
  • General understanding of labor market, employer base, social service and educational institutions in South King County.
  • Must have independent reliable transportation to travel independently in King County and for frequent last-minute travel between Seattle worksites.
  • Ability to work within the schedule agreed upon with your supervisor and flexibility to work some nights and weekends as necessary.
  • Proficient in Microsoft Office software.
  • Ability to work with and be sensitive to a diverse cultural, ethnic and racial population.
  • Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, client/customer service-orientation, embracing a team player orientation, and maintaining a professional demeanor.
  • Successful completion of Neighborhood House Background Check Requirements.
  • Washington State Patrol background clearance.
  • Current First Aid certification (within 30 days of hire).
  • Current CPR certification (within 30 days of hire).
  • Current HIV/AIDS certification (within 30 days of hire).
  • Current Child and Adult Abuse and Neglect Training certification (within 2 weeks of hire).
  • Position requires Washington State bi-annual criminal background re-check.
Click here for more details about our benefits program.
Employment Practice
Neighborhood House is an Equal Opportunity Employer. Applications are considered without regard to race, age, sex, color, creed, religion, disability, national origin, marital status, mental or physical handicap, sexual orientation (heterosexuality, homosexuality, bisexuality) and expression of gender identity or any other classification protected by law. Neighborhood House encourages and gives hiring preference to current and former Head Start parents and children. We encourage people of color and residents of the communities we serve to apply.
Application Procedure
Submit agency application PDF along with resume and cover letter. For your convenience, we offer several ways for you to submit your completed application: 

In Person or Mail to:
8:00am – 5:00pm Monday-Friday

Neighborhood House
1225 S. Weller Street, Suite 510
Seattle, WA 98144
Attn: Human Resources

For more information
Inquiries may be directed to Human Resources at (206) 461-8430 or by e-mail to